Opens the suite of tours that focus on specific TWS tools and features.
• Algo Documentation Center
Displays information on our automated algos including ScaleTrader and Accumulate/Distribute.
• Release Notes
Opens the TWS Release Notes page.
Show Help
Opens TWS Javahelp.
Customer Service >
• Customer Service Info
Displays the Customer Service information web page.
• Customer Service Chat
Connects you to the live chat accessed from within Account Management.
• Open Message Center
Opens the customer service message center within Account Management.
Features Poll
Use the Features Poll to suggest new features and to vote on suggestions made by other IB customers.
Traders’ Chat
Brings up the login for Traders’ Chat. To create a chat account, log into Account Management and select the User Management menu, then Voting Subscription.
Show Hotkey Popup
Displays a key to the current hotkeys set up in TWS.
Report Problem
Allows you to send a problem message to our development team.
Show Tip of the Day
Hide or show the Tip of the Day. When checked the tip will also display at login.
