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Checking the Status of Your Funds

To check the status of your funds

  1. Click Funding > Fund Transfers.
  2. If you have a master account, use the Account Selector to search for client or sub accounts by Account ID, Account Title or Account Alias, then click the client or sub account whose fund status you want to view.

Funds status for the selected account appears at the top of the page.


Funds Status

The Fund Transfers page displays the following fund status information:

Field

Description

Notes

Cash Balance

The current debit or credit balance of cash posted to your account. Shown in your account’s base currency.

All non-base currency balances are converted into your base currency.

Cash Available for Withdrawal (assuming margin loan)

The total amount of cash in your account that may be withdrawn, assuming you have a margin loan. Shown in your account’s base currency.

The balance available for withdrawal may be less than your total Cash Balance. For example, for a margin account, cash balances are being used to satisfy your margin requirement, or for a cash account, any portion of that balance represents proceeds from trades that have not yet settled. In addition, there is a withdrawal hold period of three business days placed on deposits made by either wire transfer or bank check.

Withdrawable Cash
Subject to Origination Restriction

The total amount of cash in your account that may be withdrawn with restrictions on where the withdrawal can be sent. Shown in your account’s base currency.

For security purposes, ACH deposits initiated by the customer from our website are restricted from being sent anywhere other than to the originating bank/bank account for 40 business days. This withdrawal hold period is not applicable if the transfer was initiated from the customer's bank or if the funds are being sent back to the originating bank and bank account.

Similarly, Canadian Electronic Funds Transfers initiated by the customer from our website are restricted from being sent anywhere other than to the originating bank/bank account for 60 business days. This withdrawal hold period is not applicable if the transfer was initiated via the customer's bank or if the funds are being sent back to the originating account, bank and deposit method.

Deposit Not Yet Posted

The total balance of deposits received but subject to a credit hold. These deposits are not included in any other account balance displayed. Shown in your account’s base currency.

Deposits made by ACH, Canadian Electronic Funds Transfer and check are subject to a credit hold period prior to those funds being posted to the customer's account.