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IMPORTANT SERVICE BULLETIN

Due to market volatility, we are experiencing a significant increase in call and chat inquiries, leading to longer than usual wait times. If your inquiry is not urgent, we ask that you first consult the following IBKR information resources:


or Browse our FAQs

Email

IMPORTANT NOTE

Password, security device and account login issues can only be addressed by telephoning Client Services and require verification of the account holder's identity. Please do not submit security related requests such as this via email.

Inbound communications sent via commercial E-mail are not supported due to security and spam concerns. Existing clients as well as clients in the application phase may submit formal inquiries via the Message Center located within Account Management or via the link below. Inquiries originating from either method will be responded to through the Message Center, however, communication preferences may be set to receive a response copy via email.

Prospective clients may also submit formal inquiries via the link below and will receive a response via the email address provided.

Formal inquiries submitted during standard hours of operation are generally responded to within 24 hours.


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The risk of loss in online trading of stocks, options, futures, currencies, foreign equities, and fixed income can be substantial. Options are not suitable for all investors. For more information read the "Characteristics and Risks of Standardized Options". For a copy click here.

Your capital is at risk and your losses may exceed the value of your original investment.

Interactive Brokers (U.K.) Limited is authorised and regulated by the Financial Conduct Authority. FCA Reference Number 208159.

Interactive Brokers LLC is regulated by the US SEC and CFTC and is a member of the SIPC (www.sipc.org) compensation scheme;
products are only covered by the UK FSCS in limited circumstances.

Before trading, customers must read the relevant risk disclosure statements on our Warnings and Disclaimers page.

For a list of IBG memberships worldwide, click here.